Field Services
Reduce windscreen time, cut permit delays, speed up job preparation, and protect margins across fixed-price contracts
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A sector under pressure to transform
Rising costs, shrinking workforce, and fixed-price contracts that don't flex when either moves against you. The pressure on field services contractors keeps increasing, but the tools and processes running the operation haven't changed. Cogna is the AI partner that closes that gap.
3-5%
Typical net margin for field services contractors
4%
Year-on-year increase in field labour costs
10%
Of workforce lost since Covid
Common use cases
Where teams typically apply this in practice.
Dispatch and workforce planning
Allocate crews to jobs based on skill, location, priority, and real-time availability. Reduce windscreen time and get more productive hours out of every shift.
Job pack creation and compliance documentation
Generate, validate, and compile complete job packs including utility searches and safety documentation. Replace hours of manual assembly with packs that are accurate first time.
Streetworks permitting and compliance
Plan, submit, and track permits from a single control centre. Reduce fixed penalty exposure, manage lane rental costs, and keep field crews working without delays.
Pre-job site risk assessment
Compile environmental, contamination, and underground asset data from multiple sources into site risk assessments automatically.
Fleet and plant utilisation
Track vehicles and equipment across the operation in real time. Spot underutilised assets, reduce hire costs, and match available plant to demand.
Asset tracking and underutilisation
Monitor equipment and materials across contracts and depots. Identify underused or duplicate assets and recover wasted spend before it compounds.
What our customers say
“I've not seen a solution like this before. What Cogna has built is exceptional.”
Tim Steiner
CEO, Ocado
Frequently Asked Questions
Yes. Most contractors operate on 3-5% net margins with limited pricing power. AI targets the inefficiencies that erode those margins daily: windscreen time, agency spend, rework, permit delays, and underutilised plant.
Labour costs are rising 4% year-on-year, the workforce has shrunk 10% since Covid, and most contracts are fixed-price. The gap between delivery cost and contract value is widening. Companies that can't get more productive hours from existing resources face structural margin decline.
Dispatch and crew allocation, job pack assembly, streetworks permitting, site risk assessment, and fleet utilisation. Cogna builds applications that make the planning and coordination work systematic rather than dependent on a few experienced schedulers.
Yes. Cogna connects across your job management, scheduling, workforce management, and ERP systems. Field services operations often run on a patchwork of tools that don't talk to each other. Cogna sits across them and adds the coordination layer.
Yes. Cogna deploys alongside your existing operation. Discovery and build happen in weeks, the solution is tested against real data in your environment, and there's no system migration or operational downtime.
